Statewide Insurance Group is committed to providing superior service at every point of contact. We want to ensure we're not just meeting, but exceeding your expectations — whether in person, on the telephone or online.
To set the standard for exemplary customer service in the insurance industry, we conduct several educational and motivational programs throughout the year, involving everyone from our president to our receptionist.
The results and awards received by Statewide Insurance show that customers are amazed by our unwavering commitment to service. We take pride in the fact that we consistently surpass even the highest expectations of our most demanding clients.
Although we were delighted that research validated our outstanding reputation for service, we know we can do even better.
To that end, we've put into action an internal, long-term initiative called Client First that incorporates service excellence standards into our everyday work responsibilities and behaviors. The bottom line is service excellence and claims satisfaction. Thank you for allowing us the opportunity to serve as your insurance agent and broker.
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